CallTrackingMetrics Agency Dashboard

Monitor call performance across all client accounts

Total Calls
2,476
Across all accounts
Answered Calls
2,169
87.6% answer rate
Missed Calls
307
12.4% missed
Avg Call Duration
72s
1.2 minutes
First-Time Callers
2,016
New prospects
Unique Callers
2,086
Distinct phone numbers
Call Volume Over Time
Account Performance
Account Name Total Calls Answered Answer Rate Avg Duration Total Value
Go Flooring 2,144 1,987 92.7% 72s $0.00
Northcross Dental Care 162 93 57.4% 65s $4,993.00
Bear Skin 45 43 95.6% 130s $0.00
North Carolina Water Company 33 20 60.6% 100s $15,446.00
Galaxy Fun Park 31 10 32.3% 129s $0.00
Lit Construction 28 7 25% 21s $0.00
Forward Realty 22 8 36.4% 13s $0.00
AlienX 10 0 0% 0s $0.00
Ridgeside 1 1 100% 88s $0.00
Top Traffic Sources
Source Total Calls Answered Answer Rate Avg Duration Performance
Ad Extension 1,894 1,802 95.1% 65s
Google Ads 336 225 67% 112s
Referral 62 50 80.6% 94s
Direct 48 29 60.4% 82s
Multi-Organic Search 45 35 77.8% 131s
Facebook 33 9 27.3% 19s
Facebook Call Extension 27 3 11.1% 10s
Google Call Asset 18 14 77.8% 66s
Print 10 0 0% 0s
Facebook Ad Extension 2 2 100% 60s